• Installing vSphere Client 5.1 fails.
• You see the error:
  Failed to install hcmon
  
  
• The vminst.log file (located in the %TEMP% folder) contains entries similar to:
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Installing hcmon driver
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Copying files, so stopping any pre-existing service
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStopService: Could not query service 'hcmon' status: 0x00000003
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLCopyFileToSystemDir: Copying 'C:Program Files (x86)Common FilesVMwareUSBhcmon.sys' to 'C:Windowssystem32drivershcmon.sys'
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLInstallService: Stopping any pre-existing instances of service
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStopService: Could not query service 'hcmon' status: 0x00000003
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLInstallService: Service 'hcmon' already exists: 0x00000431
  inst-build-1060398 : MM/DD/YY 14:25:10 XX:VNLInstallService: reconfigured existing service
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Installed driver hcmon, now starting
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStartService: Service 'hcmon' could not be started: 0x000000a1
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNL_InstallHcmon: Failed to create service for hcmon driver.
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:ParseCommand: operation: successful
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLSpawn64BitVnetlibTask: Done waiting for process, code 0
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLSpawn64BitVnetlibTask: process was not successful
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Launched 64-bit process, result FALSE
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNL_InstallHcmon: Failed to create service for hcmon driver.
  USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed calling VNL_InstallHcmon()
  USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 Freeing library: 1669922816
  USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed to install hcmon
  Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Windows Failed To Install Driver VSphere 6.5 GA: VMware-VMRC.exe – Failed to install hcmon driver. November 30, 2016 December 1, 2016 rdronov Leave a comment After upgrading the vCenter Server Appliance to version 6.5, I needed to install a new version of VMware Remote Console 9.0 on my Windows 10 machine.

In the majority of cases, you will encounter hcmon.sys BSOD errors after you've installed new hardware, software (VMWare Workstation Player), or performed a failed Windows Update. In other cases, software corruption caused by a malware infection can lead to hcmon.sys Blue Screen of Death errors. VMRC might prompt The keyboard hook timeout value is not set to the value recommended by VMware Remote Console when connected to a virtual machine. Workaround: Click OK to update the value and log out of Windows to ensure the update takes effect. Installing VMRC client on Windows 10 might fail with an error Failed to install the HCmon driver.

Hello,

Failed To Install The Hcmon Driver Windows 10 64-bit

This seems to be my last resort in solving this problem, I hope someone has had this issue before and can provide a new direction into solving this.

Scenario: had an upgrade from 6.7 U1 to 6.7 U3, so took the time to install the latest remote console software (worked fine).

I couldn’t establish a session to my VM’s anymore (due to an SSL issue).

In trying to understand and solve that issue, I uninstalled my vmware software (as far as I remember, only the remote console was installed).

Ever since, I’m unable to reinstall the software.

This is the error:

Failed To Install The Hcmon Driver Windows 10 Amd

VMInstallHcmon

Failed to install the hcmon driver

Now I’ve come across several simple things that should help me, but it didn’t:

• remove vsphere client, install remote console and reinstall vsphere client
• install with extra admin priviliges
• Do a register workaround (enable HCmon, install, remove regkey)
• …

I was unfamiliar with the hcmon.sys file before this issue started. From what I learned, this should be provided by the OS under the System32 < drivers folder.

It seems this one is missing on my device, but I’m unsure if it should be there (I also read a hcmon.sys file is being installed through the remote console installation).

To be sure, I’ve cleaned up the registry (ccleaner) and ran a sfc /scannow, which succeeded without errors.

Windows Failed To Install Driver

If anyone has any other recommendation, I’d be open to it.