In this article, we will be sharing some of the top remote desktop software for Mac and Windows based computers. You might be also interested in using the Best VPN Softwares For Windows & MAC 2018 While using remote desktop access software on your computer. So let’s just head into the topic without wasting much of the time. This content applies to Windows Virtual Desktop with Azure Resource Manager Windows Virtual Desktop objects. If you're using Windows Virtual Desktop (classic) without Azure Resource Manager objects, see this article.

Includes NEAR:
Hardware-accelerated low-latency remote desktop protocol.

Connect with NEAR

H.264 Based Remote Desktop

Hardware-accelerated H.264 encoding enables playing games and watching videos remotely.

Nulana Adaptive Codec

While H.264 gives the best performance for games, Nulana adaptive codec provides the best picture quality for remote workers.

Keyboard Mapping (New!)

Use your local machine shortcuts, e.g. clipboard, on the remote machine.

Multiple Displays (New!)

See all your remote displays simultaneously or individually. Resolution can be adjusted.

Session Select (New!)

If there are multiple desktop sessions on remote machine, you can select the one to connect. For both Mac and Windows.

Session Recording (New!)

Record NEAR sessions for archive or analysis. Play right in Remotix.

Sound Redirection

One of the most long-awaited features, remote Mac sound playback. Works for Windows too.

Clipboard Sharing

Remotix automatically shares the clipboard between your and remote machines. Including pictures and RTF.

Full Encryption

Complete end-to-end military grade AES encryption.

Curtain Mode

You can lock remote screen to secure the operations.

File Transfer

File Manager

A complete file manager for local and remote files.

Instant Transfer

Lightning-fast even on slow networks and with a huge amount of small files

Using Apple Screen Sharing?

Apple Adaptive Codec

If you have average or slow internet connection, Apple adaptive codec provides great remote desktop experience.

Multiple Displays

Have two, three or more displays? Not a problem. Use combined mode to see them all or select each one separately.

Remote Multi-Touch

Zoom, pinch, pan are all propagated to the remote machine.

Curtain Mode

Lock remote screen if you need to secure the operations.

File Transfer

Share files, images, texts, URLs between your Mac and remote Mac using drag and drop.

Session Select

If there is someone on remote Mac, select whether to ask for sharing the screen or to start your session separately.

Rich Pasteboard

Remotix automatically shares the pasteboard between your and remote machines. Including pictures and RTF.

Integrated Encryption

Remotix is the only client to support Apple Screen Sharing built-in encryption.

Advanced RDP

RD Gateway

Remotix features complete RD Gateway support including load-balanced configurations.

Dynamic Resolution Change

Remotix automatically changes remote RDP resolution to match window size or fullscreen size.

Bidirectional Sound

Work or play, listen to music, watch a movie or even operate Voice-over-IP applications, such as Skype or Google Talk.

Filesystem Redirection

Access your Mac files as a folder on remote Windows machine.

Printer Redirection

Printers connected to your Mac are visible within RDP session.

Remote Desktop For Mac

Automatic Clipboard Synchronization

Copy and paste plain text, rich text and pictures between Mac and Windows.

Remote Desktop For Mac

Remotix Cloud

Anywhere access technology included. More info here.

Connected Everywhere

Access your machines even if they’re behind firewall or NAT.

Remotix Hub

Monitor and manage your computers proactively with Remotix Hub, a Remotix Cloud web interface.

Quick Connect

Need to quickly help someone? Tell them to get Remotix Quick Connect. No installation required.

Chat

Communicate with users behind the computers you manage using built-in Chat.

Multiple Computer Observer

Configurable Quality

Change picture quality to optimize network usage.

Slideshow Mode

Observed computers are automatically scrolled with configurable time interval.

Security is top priority

And more

Zoho Assist's remote desktop for mac helps you provide top-notch IT support to your customers. Remotely access Mac desktops and back-end servers through on-demand and unattended remote sessions.

Why do you need a remote desktop software for Mac

The number of issues that pop-up in Mac computers are considerably less because of their inclusive software packages and invulnerable security system. Nevertheless, if issues do arise, subsequent troubleshooting is challenging because of the rarity of occurrence. Zoho Assist, Mac remote desktop software allows you to connect to technical support experts all around the world to fix issues.

How to access and control remote mac desktops?

One of the best-known taglines of Mac OS is 'It just works,' this tagline is true in most cases and the primary reason for users to root for Mac OS. However, if something were to go wrong on a Mac desktop, users would have no clue and are in desperate need of help. The troubleshooting process can be stalled at important points because of installation and compatibility issues. Zoho Assist's mac remote app software is an obvious choice to bypass these compatibility issues because the cloud-based technology that it runs on leaves you with no installation hassles. If you are a remote technician, all you need to have is a browser to start working on a macOS remote desktop. Click here for a step by step guide to access and troubleshoot a mac remote desktop.

Features that help technicians to access and troubleshoot a Mac remote desktop

To take a remote technician's help to solve issues on a Mac desktop is a time-saving idea! But, remote technicians have many problems to contend with on a daily basis and have to accelerate troubleshooting to resolve more issues. Here are some of the features that Zoho Assist's Mac remote access software offers technicians to increase their efficiency.

• Reboot and reconnect

  Restart a remote computer to fix a frozen or unresponsive screen without losing control.

• Instant chat

  Exchange messages with your customers during a session to communicate smoothly then and there

• Multi-monitor navigation

  Switch between monitors of a mac remote desktop with ease.

• Invite technicians

  Ask colleagues with different skills to help you during remote support sessions

• Swap Screen

  During a remote session, technicians can broadcast their screen to the customer by reversing the shared screen.

Support and remotely access Mac desktops from other computer environments

Technicians have their preferences when it comes to the operating system they want to troubleshoot from. If a Mac remote app software is uni-dimensional in working, forcing the technician to troubleshoot from a particular computing environment, it will reduce the efficiency of the technician and thereby increase the time taken for issue resolution. Zoho Assist is a multi-platform remote desktop software that allows your technicians to troubleshoot a Mac remote desktop from Windows, Mac OS, Linux, Android, and iOS devices, so they can stick to the system that works best for them. Technicians who choose to troubleshoot from Windows can use the native application instead of the browser to establish a faster connection.

Safe and secure access to a remote mac desktop

Your customers may understandably feel vulnerable letting a technician access their Mac desktop over a remote connection, so building trust with the customer is the foremost step in remote troubleshooting.

Security and data protection should be the top priority while choosing a Mac remote desktop software. With SSL encryption and 256-bit AES encryption, inactive session timeout, data anonymization, consent-based access, and other data protection options, Zoho Assist's remote desktop app for mac gives customers good reasons to trust your service by ensuring safe and secure connections to Mac desktops.

Customize your Mac remote desktop software.

Big corporations are often hesitant to support their clients from an app with another company's brand. Zoho Assist offers you rebranding options so you can use your company's name, logo, favicon, and a customized portal URL. You can also customize the emails sent to customers and configure the sender's email address, along with reply-to and CC email addresses. This way, your customers know who they're talking to every step of the way. Learn more.

Ensure faster issue resolution on Mac desktops with our technician and customer apps.

Remote Desktop From Mac To Windows

If you are a support technician who isn't keen on working from a browser, Zoho Assist, Mac remote desktop tool gives you an option to run support sessions from the application. Technicians can download our application and start using Zoho Assist right from there to remotely access and control Mac desktops. Your customers on a remote Mac desktop can also download our customer app to join sessions faster.

William GoveiaIndiana Limestone, Ind.

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Try Zoho Assist, a remote desktop software for mac, at no cost.

If you're still not convinced about the real-time working capabilities of Zoho Assist, you can give it a shot by trying out our 15-day free trial. During the trial period, you can work with all the features with an unlimited number of technicians and unattended computers.